Are you getting ROI on Training?


Hiring someone for imparting training or engaging some agency for their services in Safety/technical/commercial arena has been an important aspect of efficient business operation. That is why, there is huge potential on both sides (donor - acceptor) and one of the reason why market is flooded with offers on consultancy/training ranging from an individual to a big organization. While this is true that no services are viable without money preposition however the trend of exaggerating is never seen before. It is unlikely, that an organization that considers training & development a must for the growth of their business through individual development and invests a good amount of resources on it hardly ensures ROI (Return on Investment).

So, you may see many organizations expending much on advertisement than striving to improve the quality of the training/services on offer by them. Its universal truth that any services provided purely on the monitory gain lacks quality in deliverables. There are many individual that as proprietor do not possess know-how of the subject but with the help of outsourced persons - with a little or no expertise of the related field, do the business, compromising quality for gain. It would be value addition to served-organization if a qualified & core-function experienced person run the business of consultancy or training, like a qualified and specialist Doctor do to run the clinic. Although it’s right of every individual to do any business of his/her choice but an organization requiring particular services is not bound to select anyone without having adequate examination and authentication of the service provider. When it comes to safety training in particular, it becomes even easier to anyone to offer services because of following:

·        Very few organizations evaluate relevance of contents.

·        Effectiveness of training is a seldom practice (No feedback assessment)

·        Safety training mostly is done for compliance, so only formality is ensured.

·        Eloquence of speaker works very often than the real give-away to participants

·        Beating of bush works because of less awareness of participants of the subject matter.

·        Networking with organization only things to manage.

A direct indicator of the return would be at least > than 50% formal excellent feedback and/or > 25 % formal improvement in between pre and post assessment of the participants of the training. A well designed, need based training will also yield one or more of the following measurable indirect ROI:

·        Reduction in unsafe condition/act leading to lower injury numbers

·        Change of the desired behavior in employee after training

·        Improvement of the quality of the product/services

·        Reduction in unauthorized leave/absenteeism.

·        Reduction in employee grievances

·        Reduction in wastes

·        Improvement in resource (water/energy) saving

So, in conclusion “Do you think about ROI (Return on investment)? If it is worth consideration, let’s work now onwards to see that you are getting desired result from training you are conducting for the employee of your organization.

Stay connected with www. Safetitude.com to read more insight on like matters

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