Is goal of ZERO accident a counter to safety improvement?
It
is true that GOAL gives direction to our efforts and keeps a team focused and
streamlined for it. When a goal is achievement-oriented (SMART), people align
themselves to it and work with greater commitment. When they achieve the goal,
a sense of pride for achievement makes them work harder with multiplied
conviction at next occasion. Contrary to this, a goal like ZERO Accident is
failure-oriented-sorts of a bizarre wish, not a strategic plan to achieve. As a
matter of fact, ZERO Accident is an imaginary goal of an overzealous
organisation in order to show that it has high commitment to safety.
Interestingly, it is a start point of manoeuvre. The culture of workers participation-a
key to safety improvement, gets a heavy blow.
Workers who are expected to share even near miss, started hiding injury
for no matter how it is serious in fear that they would be reprimanded. Line function stops recording the case of
accident lest it will cause slippage of the target. The definition of accident
are interpreted in a way to suit to the need so as it does not affect ZERO.
Including these and other similar manipulation vitiates the atmosphere wherein
everybody in the organisation has fare share in countering safety unknowingly
because of one wrong approach i.e. zero
accident goal.
So,
if I am to decide what the goal of safety should be, I would prefer to target a
few lead indices than something that measure the failures like ZERO Accident.
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