Paradigm Shift in Safety 4: From Fault-finding to Fact-finding
In the series of paradigm shifts in Safety,
today I would like you reader to transform safety from a situation of Fault-finding
(blame game) to Fact-finding (feedback game).
Raising fingers on an individual or a team for injury situation may not
help an organisation bringing down the number of injuries. Instead, a near miss
or injury should be looked upon as an opportunity to gather facts from all
systems that probably have role to play in causing an accident. Here I say you
to consider all contributory factors related to behaviour (bad SAFETITUDE),
person (incompetency) or environment (unsafe condition) as well. We miss many
contributory causes because we investigate the accidents for finding the single
cause i.e. root cause. Thus evaluation
of injury in process of Accident Investigation remains incomplete because
we get very less information than they could be. In fact, to learn more about
the inputs for injury prevention, we need to approach the task with a different
mindset and i.e. Accident Analysis.
When an accident is analysed to look for all possible aspects that
caused it, probably we try to find facts. We get cooperation from and
participation of employee in the process and reap more advantages. Workers, who
fear to speak in earlier approach, come forward in later to provide information
on potential contributors of the accident. More and more workers thus get
encouragement to give feedback and as a result ownership keeps getting rooted
in them. Gradually, this leads to a situation of Total Safety Culture for a sustainable
safety performance.
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